Returns & Exchanges
At Scotland Kilt Co, we want you to be fully satisfied with your Highland wear; therefore, we offer a 30-day return policy for items in their original, unworn condition. Please note that custom-made kilts and personalized items are non-returnable unless a manufacturing fault is present.
Initiate Your Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the garment is folded correctly to prevent creasing during transit.
Ship to Scotland
Affix the provided return label or address the package to our warehouse in Edinburgh, ensuring you use a tracked shipping service for security.
Refund Processing
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing