Frequently Asked Questions
Everything you need to know about your Highland wear order
How do I determine my correct kilt size?
Kilt sizing is different from trouser sizing. We recommend measuring around your navel for the waist and from the top of your hip bone to the middle of your knee for the length. Please refer to our detailed sizing guide for step-by-step instructions.
Do you offer international shipping?
Yes, we ship our authentic Scottish Highland wear worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
Can I request a specific clan tartan if it is not listed?
We have access to thousands of tartans through our specialist weavers. If you cannot find your specific clan or district tartan on our site, please contact our customer service team to discuss a custom order.
What is your return policy for made-to-measure items?
Standard items can be returned within 30 days of receipt. However, because made-to-measure kilts and custom jackets are tailored specifically to your measurements, they cannot be returned unless there is a manufacturing fault.
How should I care for and store my wool kilt?
We recommend professional dry cleaning only for 100% wool kilts. To maintain the pleats, hang your kilt using a dedicated kilt hanger and store it in a cool, dry place, ideally using a garment bag to protect it from moths.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.